Carpet Barn will inspect all issues while working with you and the manufacturer through any claims process. Sometimes these steps can take time, as many manufacturers require an independent licensed inspector to also view the product and installation to assist us in determining the cause of failure and finding resolution.
Carpet Barn will work with you to resolve your concerns. We always strive to do what is right and fair.
At Carpet Barn, our goal is your satisfaction. Our owner, Ron Pierce, expects everyone at Pierce to “treat every customer in a manner that they will do business with us for the rest of their lives”. We strive to uphold Ron’s words through our actions every day.
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